Experience started off shaky. The first sales lady...

Experience started off shaky. The first sales lady was awful and uninterested in helping me. I was displeased with the experience and was prepared to take my business elsewhere. I begin working with Ubaldo and he was amazing. He was so patient, kind and informative. Very personable and quite honest. He really worked hard to make sure I was happy and that I got a functional but comfortable piece for my new home. Ubaldo really saved the day and Rooms to Go needs to cherish employees like him. He embodies real customer service in word and action.