Matt Ots

Review of Park Grand London Kensington

Good location, very convenient for Earls Court tub...

Good location, very convenient for Earls Court tube station which is literally at the end of the road, 2 or 3 minutes walk away. Despite this however, the street itself is quiet.

We stayed in one of the larger rooms (not the most expensive but not the cheapest either) - pricier than the Premier Inn or Travelodge nearby but certainly a lot more space for the money (the standard rooms not so much maybe judging by other reviews). Definitely room to swing a cat! Room was on the second floor overlooking the street and we didn't hear much noise from inside or outside.

Bed was enormous and very comfortable. Room well equipped with everything you'd need, minibar (ridiculously overpriced so best avoided) with fridge, microwave, kettle etc, large TV on wall opposite bed with freeview channels.

For the price and the 4 star rating you expect luxury and attention to detail but I wouldn't quite call this a luxury hotel. It's certainly a decent hotel and I would probably go back, but it was let down in a few small areas for us at least.

The window in our room wouldn't shut properly and obviously needed repairing but the member of staff (handyman) who came to look at it didn't seem bothered and told us it was 'no problem'. When I said I was concerned about possible street noise he didn't seem to understand (his English seemed fairly poor) and told us to turn up the temperature on the air con!?! We ended up stuffing tissues round the gap and in the end it wasn't really a problem but you expect better than that in the first place really.

The toilet had no lid which isn't very hygeinic when flushing, and the bathroom was set up for full disabled access which is great if you're disabled but we aren't so not quite so ideal (very high toilet with tiny low sink right next to it, handrails, emergency pull-cord etc. Large wetroom style ahower area with very low shower. Nowhere to hang bath towels (just one small handrail for hand/face towels) and one of the towels had definitely seen better days and felt like sandpaper.