Ariving at Kensico cemetary in early September to ...

Ariving at Kensico cemetary in early September to bury my father, I first had to claim ownership of his burial plot. All that was necessary was for me to show ID and sign a document. My name and phone number were both wrong on the first version of the form I was given. Office manager/notary eventually provided me with an accurate document and showed me where to sign. At this point, I was finished; however, the ludicrously inept employee whose desk I was sitting in front of gave me no directions, choosing instead to answer multiple phone calls. I, the bereaved (23 years old) was ignored. Both my parents are buried in Sharon Gardens, so I will return all my life to visit. The grounds themselves are lovely. However, the behavior of the incompetent employee and manager made an extremely difficult day worse. I would strongly advise anyone seeking compassionate (no one in the office expressed sympathy for my loss) or even helpful customer service go look elsewhere.