Worst company ever, unfortunately our community ha...

Worst company ever, unfortunately our community has a contract with them... never replying to emails, absolutely never picking up their phone, don t understand English and i can keep going on...
I had send, not joking, 10 emails before they replied! The water pipe above the ceiling is leaking and coming throught the ceiling plates, it has now come so far the paint and plates are coming from the ceiling, but still nobody came...! And it is like this with every problem. So please if you have the choice, pls do not use this company!!