An old fashioned hotel whom probably is still usin...

An old fashioned hotel whom probably is still using some old school IT system from last century.. I recently made a online reservation to dine at their restaurant. But when I tried to call the hotel to confirm whether the booking was successful, I was told that they are only main desk and have no access to their own restaurants booking at all. They also insisted that I have to call them again when the restaurant reopens tomorrow to check. In my opinion, online reservation is supposed to offer more convenience but it seemed more like a hassle when booking with this hotel.