Hans van Rietschote

Review of Kenwood Inn and Spa

I really wanted to like this place. But the airco ...

I really wanted to like this place. But the airco in the room we were in stopped working during the evening. By the time we realized it was too late? for them to send a maintenance person and instead they brought a box fan to blow some cold air across the bed. Not what we expected for the price. Also: the box fan was actually a space heater so obviously of no use to cool the room! Disappointing to say the least. Now all of this during covid times so that might have affected the service level. As soon as we went to sleep the front desk called us telling us to evacuate because of fire danger. But that s not their fault. I hope this beautiful hotel will not be damaged on the fire and that we can get a nice discount for another visit so we can try again.