They take way too long to fix something. I have be...

They take way too long to fix something. I have been waiting for almost 2 months and my laptop has still not been returned even though they mentioned that the repair area is given a maximum of 2 weeks to finish the repair.

I am so frustrated with their customer service because i need my laptop back for school purposes. I have emailed them multiple times and they have not given me a good reason as to why it is taking so long. Please just fix your customer service and actually return a product. You mentioned that you "repair products as soon as possible" But do you really?