Patiko

Review of Grand Hyatt San Antonio / Hyat...

The hotel was fine. My husband and I stayed here f...

The hotel was fine. My husband and I stayed here for a week. We had a great expectation for the price we paid for. The receptionists were not friendly at all. When we asked the receptionist about water bottles because we didn't like the lemonade they had in the lobby, she said impolitely that they usually don't give water. However, she gave us just one bottle of water knowing we were two. Also, the rooms were not large and the pool is not on the highest floor, as shown in the pictures. By the way everything was clean and well organized in this hotel.