Galaxy Jaxon

Review of Xcel Fitness

I've been a member here for 11+ years and have mad...

I've been a member here for 11+ years and have made some dear friends along the way. Their friendship and bond is all that ties me here anymore. I'm ashamed to call myself an Xcel member, yet these friendships are priceless so I'm torn. Sadly, the owner, Nate Brown, showed his true colors when my disabled son (who had attended Xcel childcare for many years) needed to begin bringing his service dog with him to preform specific task work for my son's wellbeing. Nate let me know that his gym is not a public facility because clients pay monthly dues, so it's private and he doesn't need to follow ADA laws in his private facility. He and his "lawyers" ignored my son's disability lawyer's many attempts to comply with ADA law and even provide documentation or communication with my attorney. Nate made up one excuse after another and spread horrifying and untrue rumors about my little boy instead of just talking to me or my attorney. I'm an open book!!! Nate told me no dogs were allowed in his facility. His clients would not be pleased with that. Oddly enough, I actually have incriminating photos of other service dogs inside this facility. Unfortunately I've now just had to file a federal complaint of his discrimination against my disabled little boy whose second home is the hospital. Nate will not be happy when disciplined, but no one is above the law. A parent of a special needs child is a force not to be reckoned with. So I guess if you like grown "men" bullying and discriminating against little children and making them feel regected again and again, just like the child's peers do because he can't control the fact he wasn't born neorotypical, this gym is for you! Let's pray you don't end up disabled needing a wheelchair, cane or prosthetic, because you might mess up the flow of his empire. I did give them one star because a few of the staff are extemely cheerful and helpful.