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I brought my 2017 Hyundai Tucson in for the 45k ma...

I brought my 2017 Hyundai Tucson in for the 45k maintenance and to replace a headlight bulb that was out. The front staff were polite and the service took approximately 2 hours. No problem. I paid $300 for the 45k maintenance and $40 for the bulb and about $20 for labor to put it in, so about $370 total (After tax). After I took my vehicle, that night I noticed I could not see light from my headlight that was replaced. When I pulled up to my house, I noticed the light was pointed straight down. I took it back the next day and they took it in to look at it. I was told it would just be a few minutes to adjust it. I waited 2 more hours for it to be adjusted by their master tech. I was quite frustrated but as long as it was done right, then I had no problem and I understand issues come up. When I got home that night again, I was blown away to see my headlight projected about 7 feet up and off to the left and the other one was right below eye level and straight on. Needless to say I was furious. I googled how to adjust the headlight myself and found it was just a 11mm bolt that when turned clockwise or counter clockwise it raised and lowered it. I did it myself in about 3 mins and they were both level with each other. I waited 2 hours for that to be done and they didn t get it wrong just once but twice! That s ridiculous. The second time was supposedly by their master tech. I paid $370 for service and with how messed up and bad a simple 3 minute job was done, I have no idea if the rest of the services I paid for were even done. That is embarrassing. I had a good experience a few months ago with a manufacturers warranty service so I decided to come here for my annual maintenance but I will never come back to this location as well as I will let anyone that asks know about my experience.

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