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Alexandra Westcott

4 years ago

Took my Dodge Dart in for an issue that was under ...

Took my Dodge Dart in for an issue that was under warranty. I authorized Tim in service to top off the brake fluid and replace spark plugs. When my husband picked up our car he saw we had been charged 800$ more than I had authorized, for services including clearing the brake lines, etc! We feel ripped off and cheated, especially considering the issue we came in for was completely covered under the warranty.

Update: One year later and the transmission issue that we came in to fix under warranty has happened again. It seems they didn t fix the issue that we came in for in the first place. Unbelievable.

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