Robert Chambers

Review of Burt Toyota

My wife Julie recently purchased a new 2020 Toyota...

My wife Julie recently purchased a new 2020 Toyota RAV4 from Groove Toyota to replace her 2010 Subaru Forester. She was set on purchasing a 2020 Subaru Outback until we visited Groove Toyota where we looked at and test drove a Toyota RAV4. And then we realized the RAV4 was our clear choice with it's outstanding appearance, features, and price. We worked with Joe, Patty, Karen, and "Hutch" to purchase a new 2020 RAV4. This team of professionals really went out of their way to order this vehicle at a reasonable price. Delivery was quick and on-time as we were told. Our special recognition to Joe for making the deal work, adding roof rack crossbars & siding molding, and his continuous telephone contact with us during the order/delivery process. This meant a lot to us. Our special recognition to Patty for her exceptional customer support before, during, and after our purchase. Patty's after-the-delivery followup meant a lot to us. Karen was instrumental in coordinating her team during purchase and delivery. And special recognition to "Hutch" for finalizing the purchase and including an 8-year extended warranty at a very good price. After taking delivery of her new Toyota, Julie absolutely loves her new RAV4!
Our many thanks to the Groove Toyota team!
Julie & Robert C.