Trying to buy card acquirer services and experienc...

Trying to buy card acquirer services and experiencing no desire to reach the goal of registering as a customer.
1. Long paper-based application
Alleged treatment time of 14-20 days (of 6 weeks now without solution)
Long email with questions (already answered in the paper application) from a no-reply (!) Account

All follow-up is up to me and it is a constant uphill battle to reach the goal with the solution.