robjayb77

Review of Grabagun.com

I placed an order on 13 Jan 2020. On 16 Jan I rec...

I placed an order on 13 Jan 2020. On 16 Jan I received an email that it had been shipped along with a tracking number. A few days later, I checked the tracking number and it stated that the package was still waiting to be picked up. I called Grab A Gun on 21 Jan and was not impressed by the lack of concern or respect from the man who answered. I was placed on hold and then told that another tracking number would be sent to me by email that day and that the package was on the way. By 22 Jan, I had still not received the updated tracking number. I called back and was put on hold again and then told that UPS had given the package to USPS and was waiting for it to go into their system. They did not know where it was or when it would arrive. The staff was very incompetent and not in the least concerned. I will stick to buying local and paying more rather than dealing with these people again.