S
Shereen Zink Review of Lightspeed POS
We've had a very awful experience with Lightspeed....
We've had a very awful experience with Lightspeed. They have the worst support I've ever encountered, the Retail interface is super restrictive, and the migration process from On Site to Retail is atrocious. We've been trying to migrate to Lightspeed Retail for MONTHS and we've had nothing but troubles. Trying to reach support often takes a full day or longer, and then it takes WEEKS for them to deliver a solution. Most of their team is rude, condescending, and generally not helpful. It wasn't until I started doing my own troubleshooting that I realized where their team was making mistakes, so I started the migration process all over again on my own. I'd suggest considering other options before choosing Lightspeed for your POS System.
Comments: