The service department is designed to rip you off....

The service department is designed to rip you off. They do "repairs" which don't actually address the problem, they do not take responsibility for the mistakes they make. They have actually on several occasions, done things during repairs that could have been dangerous if we had not caught it in time. Over the years, their poor service has cost us thousands of dollars, multiple visits and wasted time. They assume you know nothing about cars and feel comfortable just flat out lying to your face. Unfortunately, no one holds them accountable for the many mistakes and ripoffs. Be warned that once your warranty expires, their only goal is to make money off of you - not your safety or the proper functioning of your car.