Ruslan Bergenov

Review of Coast Edmonton House Hotel

Good building and good gym. Nice fancy lounge area...

Good building and good gym. Nice fancy lounge area.

I'm in the same situation as some of the other reviewers. There was a flood due to no fault of my own. A pipe burst on 11th floor, asbestos was found in the building.

MidWest asked me to leave for 3-4 weeks on a short notice. I had about 10 days to scramble not to end up homeless. MidWest did arrange an okay deal with a hotel nearby, so I'll give them that. $90 per day is okay for downtown Edmonton hotel, cheaper than average. Still, it adds up to ~$2K for the time of being displaced. Unexpected expense.

MidWest also gave me a $200 prepaid Visa card. That's nice, but let's do some math. That's only $7-8 per day of being displaced. The cost of being displaced is far more than that. It includes full rent while I'm not living at MidWest for a month, insurance deductible, eating out cus I don't have access to a kitchen, move, increased insurance premium, hotel, let alone the pain of move.

The property manager did a good job communicating with us and promptly responding to my emails etc. A pleasant lady. Working for an evil corporation. If I was an evil corporation, I'd hire her to politely and efficiently kick people out. And give them a $200 prepaid visa card as a consolation prize. Go out there, be homeless. But hey, have a Starbucks latte per day of being homeless. This is just me being dramatic.

I still have to pay full rent to MidWest and also pay for the hotel. MidWest told me to claim hotel cost with my home insurance provider, but that means I gotta pay the deductible, and my home insurance premium will increase in perpetuity. MidWest did not give any rent discounts, while I'm not allowed to live there for a month (ish). I'm now living in a hotel, paying both for the hotel and paying full rent.

I don't think it's fair. They were a good company 'till a crisis happened.

Honestly, dear potential renters, think twice before you rent with them. I don't want to be a complainer (I'm not a complainer type), but MidWest made me so angry and frustrated. I feel mistreated. I'm gonna spread the word about MidWest Property Management and how horrible they are.