We own several rental properties in the Tampa, FL ...

We own several rental properties in the Tampa, FL area and have used other management companies to handle our properties in the past. Almost 3 years ago we began using Bay Area Property Management and were immediately impressed with their professionalism. The property managers are very responsive to both owners and tenants. They always keep us informed as to any issue with our properties, and are very timely with rental payments, statements, and receipt copies (unlike other companies that hold documentation for weeks and even months, or send receipts that don't show the scope of work, etc.). Everyone has high ethics and works very hard to earn their customer's business.

They work with reasonably priced and reliable contractors and repair companies to maintain the properties; we've never felt gouged by the price of repairs and maintenance. Our properties are a business for us and we appreciate dealing with managers who take their business seriously (and not as a part time "hobby" as we've found others have). We've worked with property managers at national real estate companies, and local, or "part-time" property managers, so we've seen the "good," the "bad," and the ones that don't return phone calls or emails for days (in one case weeks) at a time.

We appreciate Bay Area Property Manager's overall responsiveness, awareness, sense of urgency, and ability to handle situations that arise without having to wait for our approval to proceed. We give them parameters by which to act on their own, and they do so wonderfully (they still keep us apprised as to what's going on, which is really nice). We plan to purchase additional properties in the future and will continue to seek their services to manage our properties.

They also do an excellent job of qualifying tenants, and working with HOA's to provide necessary documentation. Really saves us the headache of having to pull things together, such as leases for new tenants to send to the HOAs. They really do have a comprehensive service, and act quickly when a tenant has problems paying the rent (to determine whether it's a short or long term issue). We appreciate them doing the work up front so we can get and retain long-term tenants. After dealing with other property management companies (over the last 30 years), I just can't find enough positive things to say about Bay Area Property Management. We found them by accident, gave them a shot with one property, and expanded our relationship with them. So very glad we did.