The employees in the lobby are nice but if you ask...

The employees in the lobby are nice but if you ask them for a toothbrush or anything the Sheraton offers for free they will say to wait in your room and you will never get it. There are a bunch of loose floor panels in the room and the bathroom was a little dirty. I ordered the $15 breakfast and It was cold. I called the lobby and they said I would be sent hotter food. I waited 3 hours for them to bring my food which never came. I got food poisoning too.