4 years ago

Had a poor experience this year when I took my aut...

Had a poor experience this year when I took my autistic son. He was excited but also anxious (understandably) to try to dolphin. We went there twice. Each time, my son was hesitant. It took a couple of minutes to convince him the first time, but still the attendant was very impatient and rude, telling my son "time is up". The same thing happened the second time with a different attendant who kept telling us to give her the mat back because she had other customers in line. Zoombezi Bay need to do a better job training their staff to be patient and compassionate with any kid (especially those who have disabilities).

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