Matt Evans

Review of Richmond American Homes of Col...

I recently had a house built with Richmond America...

I recently had a house built with Richmond American Homes and these are some of issues I've had.

Before moving in.
-Windows in the master bedroom and the sliding doors to the dining room were left open during a rain storm. (This was after my floors and drywall had been installed.) Water was everywhere.
-Shutters were painted the wrong color.
-Dishwasher was installed on the wrong side of the kitchen island. (I agreed to keep as is.)
-Incorrect faucet installed in the kitchen.
-Crown molding in the kitchen was not installed.
-Chip and scuff marks on the quartz counter in the kitchen.
-Large scratch on one of the bedroom windows.
-The closet doors in one of the bedrooms were too long so wouldn't close.
-Multiple windows in the bedrooms/bathroom did not open or close properly.
-Faucet in the Master bathroom was installed crooked.
-One of the bathroom doors would not lock.
-The paint on the walls above the shower in one of the bathrooms was poorly done and look warped.
-Areas not stained well on the stair railing.
-Sharp nails poking through the carpet on almost every stair on the staircase and other areas of the house.
-Trim along the floor that was slanted and uneven throughout house.
-Gaps in the caulk between the trim and the floor throughout the house. (Ants were crawling through the holes.)
-The caulk between the countertops and the trim in the bathroom/kitchen was separated.
-Paint splatters on the floor throughout the house.
-Paint touch ups on multiple walls inside and outside the house.
-A random pipe 2-3 feet high was sticking out of the grass that I was told would be removed.
-Some sprinkler heads were installed on the property line, instead of several inches inside the property line. (Important if wanting to install a fence.)
-Chunk of concrete missing from the column on the front of the house.

When I arrived for my final walk through appointment, I was told that the house was not ready for the walk through because they hadn t finished cleaning. While the house was being cleaned, my realtor, myself, and some friends waited at the model house with a lady named Anna who was going to do the walk through with us. She opened the refrigerator door and took out a bottle of water and asked us if we wanted a bottle. I said that I did. Anna then said that we could get it ourself, closed the refrigerator door, and drank the bottle of water

Once we started the walk through Anna had to leave due to an emergency. My realtor and I continued walking through the house when the Superintendent, Richard Jurczak, came into the house and basically started yelling at us that we were taking too long and he had another appointment to get to. My realtor explained that our appointment had started late and we were not taking long. I also added that there were a lot of mistakes with the house and his response was that the house was not going to be perfect.

After moving in.
-2 faulty breakers that caused outlets to not work.
-Leak in garage ceiling that has caused the paint to peel off and fall to the floor.
-Dirt was poured onto my yard from the construction next to my house. Instead of removing the dirt, grass was placed on top of the dirt so now I have a double layer of grass on one side of my house
-My irrigation system failed inspection by the county because a pipe was broken and flooding.

I have lived in the house for almost 3 months now and many of these issues have still not been fixed.