Jan Haeflinger

Review of Portillos Rockford, ILL

Good fast food options. Their salads used to be m...

Good fast food options. Their salads used to be my favorites but the recent menu change has not been a positive one for me. Great Italian beef and Maxwell polish sandwich. Chocolate cake is a rich treat. This past month more often than not orders I place in the drive through are incorrect. I ordered Italian beef with mozzarella and got no mozzarella. Same with sweet peppers. When you up charge me for the cheese and peppers I expect them to be on the sandwich. Something is wrong with the system. I also order salad with no bread and butter is still put in the bag. What for? Disappointed in order accuracy of late.