Love the Hotel .. lots of area to choose from. How...

Love the Hotel .. lots of area to choose from. However had a miserable time due to matrode seating me in front of the door. Very drafty had to wear my coat. Spoke to her several time and express my concern about my very bad sinus problem but to no avail. I would think twice about coming back. But if I do I will stay at the Bar where the service is better.