Julie Draper

Review of Delaware North - Gideon Putnam...

I booked a wedding room block 13 months prior to m...

I booked a wedding room block 13 months prior to my daughter s wedding date and it s been a total nightmare. I finally had enough with the horrible customer service that I cancelled today. The hotel is in very poor condition especially the function halls.
I went to visit other hotel properties and must say we received the RED CARPET treatment and customer service went over and above from the Hampton INN and Grand Pavilion.