When the battery in our 15 year old hybrid began t...

When the battery in our 15 year old hybrid began to show signs that the end was near for it Jermy Harper was extremely helpful getting the battery ordered and setting up a time for it to be replaced. When my wife went it to pick it up Jermy noticed when he moved the car that the A/C was not working correctly. So that got fixed. Then when they noticed that the right front tire had a large sidewall bubble. That got fixed too. Late in the day on a when all the customers were coming to pick up their cars and the staff knew their trip home was just around the corner it would have been easy to just ignore these last few items. Jermy took the time to make sure my wife was safe and comfortable on her way home. Thanks Jermy.