The worst experience, many of their own staff are ...

The worst experience, many of their own staff are not well versed in their program. It is definitely geared toward an old fashioned karate/kung fu style program. They outsource everything from billing to collections. It's zero value for the product received. The interface is cumbersome, and it is only designed to just hold your information. You have to do everything, the reports are challenging, you can't ever get anyone on the phone to discuss your account and how to make the program work for you. Then when the nerve to tell me they are going to charge me $300 dollars to get my own client data out to go elsewhere. DO NOT USE PERFECT MIND it is so far from perfect I can't even explain it.