I purchased a mattress protector from Rooms To Go ...

I purchased a mattress protector from Rooms To Go Furniture Store. The sofa and coffee table purchased were good. However, the mattress protector that was sold to me did not hold up to expectations as promised. This was false advertisement and did not work how it was promised by the store. I went in for a refund and was told there are no refunds by the manager. I tried letting him know that the product was not what it was sold to be and didn't receive proper customer service. Very dissatisfied with the customer service and product from this company. Manager just mentioned this would be the vendors fault and did not take any responsibility or action.