They increased my premium one month before an acci...

They increased my premium one month before an accident was about to fall off my record so I had to pay the increase for the entire year. When I went to ask why they increased me right before my accident was about to fall off the rep had no explanation. I requested to cancel and they told me to find a new policy. I insisted and grange told me I had to call hub... Ridiculous prices, 9-5 office hours and horrible customer service are the reasons I'm switching insurance