Very poor customer service at this location. I wen...

Very poor customer service at this location. I went in to re-join and they charged me $50 that day plus prorated for 11 days charge and then turned around 4 days later and charge me $45 for next month. Without explaining that to me.
I tried numerous times to call and cancel due to health issues and was told only one lady handled it and I would have to email her. I was told they couldn't give out her email address by one man but some lady finally did. She never responded back via email so 4 days later after I call again and leave her a voicemail another employee sends a rude email about the cancellation and still charged me for the whole month of September. I tried to cancel 10 days before the date of my auto draft and due to their unprofessionalism I was unable to.
I will never recommend this place. Hardest ever to cancel.