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Updated 8/10/2018 (originally posted February 2018...

Updated 8/10/2018 (originally posted February 2018): The customer service has increased amazingly over the past few months. While there are still a couple employees who look at me like I'm an inconvenience to be there, the vast majority of the employees are very friendly and approachable. The labeling system has also steadily improved and there are no longer signs informing customers about their social media outlets that never get updated. I'm not sure if the owner read this or what, all I know is the store has improved a lot since my initial review. I added a star to my review, and if the customer service keeps improving over the next few months I'll add another one.

Original Review:

*This review pertains only to the freshwater side; I m not a marine aquarist* They have a good selection of fish. The two stars is because I ve only had three staff members ever ask me if I m finding everything alright or if I want any fish in the couple of years I ve been coming here, and one of them is the owner. I believe another one of those three left a couple months ago. With the exception of the two current staff members (owner and a tall guy), every other associate acts like I m inconveniencing them when I need to buy something. Prices are also high. If the customer service was great, I wouldn t mind high prices, and that s not the case currently. The pricing is also abysmal most of the time. There are a good number of times when the signs won t match what are in the tanks.

If customer service was good, I d give it 2 more stars. If the labels on the tanks were accurate more often than they are, I d give it 1 more star. Hopefully I ll have to come back and change this review to something more positive one of these days.

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