I purchased a 2011 Black Jetta about a year and a ...

I purchased a 2011 Black Jetta about a year and a half ago. Within the first two weeks the vehicle began stalling quite frequently. I called Gault, they got me right in and swapped out the faulty battery as per their warranty agreement. My visit at the time was handled professionally and I was very pleased. Do note that I visited other companies that claimed the battery must have been faulty PRIOR to the sale or it wouldn't have went wrong so quickly. They made it right. So 3 stars! This last visit was a massive waste of my time and was completely rushed and disrespectful. I have no extensive knowledge about vehicles so as the car began stalling out this last month again, I took it to another service where they were honest upfront and said they weren't familiar with Volkswagen. I figured maybe Gault could help since they sold it to me. So I scheduled a visit for the Jetta, which was roughly 9 days from that point. My service meeting was yesterday and was a complete sham. The man who approached my friend and I said hello, followed by "You purchased this vehicle over a year and a half ago, so we no longer have any warranty obligations" Okay.. well first off, Hello to you as well, and secondly I'm well aware of when the warranty of my vehicle is up, but thanks. I brought it in for help to find out what is wrong. I assumed it was an electrical issue, so I put that down on the "Extra comments" section of the online scheduler. They had this information the entire time. Only after being there for 5 minutes (and hearing about how my "warranty is up" at least 7 more times and how it's not their obligation) did the man finally tell me that they in fact DO NOT KNOW HOW TO FIX THE JETTA. I was told to take it to Volkswagen dealer. Okay, I appreciate you wasting almost a week and a half of my time and making me feel like a complete idiot, when all it would have taken was someone reading the information on the scheduler, and giving me a call. A simple "Hey, we don't know how to fix THE CAR WE SOLD YOU, you'd be better off going to Volkswagen". Took it to Precision Auto, and they found the issue immediately. No wonder the battery was worthless when I bought the car, the man said they don't have the equipment to test for Volkswagen electrical issues. Now I feel like they sold me a vehicle they knew nothing about. Rock solid. Most of the employees are amazing people, but overall that's a huge oversight in your business and unfortunately I won't be returning for my next vehicle.