Gates Hudson has failed to provide me any parking ...

Gates Hudson has failed to provide me any parking passes but continues to tow my car away. I spoke to the rep named Casey and she was no help. Told her I would defend my property if they tried to take my car again and she asked me "if I would shoot the driver" (tow truck driver). She is rude, useless, and unprofessional. I can see by the other reviews, I am not the only one that feels this way. As of today, I still do not have parking passes.