Elizabeth Ralston Review of Patterson Nissan
Bought a used truck in October and was told it cam...
Bought a used truck in October and was told it came with a lifetime power train warranty. 3 weeks later we took it back to the dealership for a knocking noise in the motor. Was told it was a lifter but it wasn t covered under the warranty. The dealership kept the truck for a month and put 500 miles on it and couldn t tell us why they went so far and for what then charged us $2160!!!! The next day we took it back in for the same thing. Then they said it was a coil. Kept it another week and charged us $500 more! The day we get it back we take it back for the same thing and now the engine light is on and have yet to hear anything back. Every time we call the service manager he is NEVER available. We leave countless voicemails and can never get a staight answer. I ve tried to get a copy of the lifetime warranty with no luck, the salesman, the live chat (Donna) and the service manager can t provide me with one. It seems like it doesn t really exist. I feel taken advantage of and like I m an idiot. I would NEVER recommend Nissan Longview to anyone! Sales and service are more than disappointing! Worst car buying experience ever!!!!
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