Jackie Boswell

Review of New Story / Salisbury Manageme...

I have lived in a Salisbury Management managed pro...

I have lived in a Salisbury Management managed property for just under a month and have already experienced nothing but problems. 2 weeks after moving in, I was never contacted or given any information on my property or when the fees were due and how to pay them. I had to google who managed the property, find their address and drive over there. When I went there, the people in the office were rude and not helpful and told me the person who managed my property wasn't here and I needed to come back a different time. Okay? I have been emailing them for a week with no response. Terrible communication.

Edited to add that 6 months later nothing has changed. All responses to questions are short and have no real resolution. We have had a tree in our parking lot that could fall over and smash a whole row of cars need to be removed now for almost 3 weeks. I first contacted them a couple days after it started to fall asking if there were plans to remove it. Amy said they would try to get to it that week. Now, 16 days later, the tree is the same and when I sent a follow up email asking about it I was told "when they get around to it" and that it was "on their list to do." This might not be so annoying if we didn't pay a $432 HOA fee every month. For such a steep price I would expect problems to be resolved promptly.