Doug Pridham

Review of First Canadian Group of Compan...

After evasive, confusing and demoralizing answers ...

After evasive, confusing and demoralizing answers from the new car dealer who sold me my car, about protection for payments/depreciation, I agreed to purchase my new car, anyway. I negotiated the protection costs they quoted and was content with the results.
The day that I picked up my car the dealer was evasive about paperwork for my plan, saying that I would "receive something from head office" in the mail...but after a week or two nothing came. When I finally did receive a letter, it was from the dealership - just some kind of paperwork with areas highlighted for intials and signatures..no explanation or reasons. I got nervous and called First Canadian directly, and they indicated they had received NOTHING from the dealership.

Thank God for dealing with Ashlee Sproule and First Canadian! It was a happy experience.
I felt ripped off by the dealer but couldn't pinpoint why... in the end it seems that the warranty they "sold" me was never registered with First Canadian.

Results are not in yet but my confidence in her and First Canadian is very high! I bet these guys are so good to deal with!

Lifetime customer here - especially with employees like Ashlee on board!

William (Doug) Pridham