This was our first trip to Universal Studios Flori...

This was our first trip to Universal Studios Florida, and I was blown away by the level of customer service and attention to detail. My expectations were low going in, because we love Disney. However, Universal and Loews Royal Pacific rivaled my customer service expectations with Disney. Everyone welcome us, and made a point to make our children feel special.
We traveled during the time of masks and hand sanitizer. The hotel was incredibly clean. Everyone wore masks, they checked temperatures daily of guests, and kept everything socially distant.
The water taxis to the park are full of fun drivers who play music and create a fun atmosphere for you and your family. They ran plenty of taxis so even when there was a line due to limited capacity for "distancing", they had a line of boats ready to pick up the crowd.
The parks give you hand sanitizer with every ride and you see constant cleaning, with face masks, and ordering food via cell phones. The lack of crowds during the week make you feel like you are in some "private, limited experience" - which makes it even more special. Staying on property gives you the Express pass that allows you to almost walk on rides. I am so glad we decided to go!