Been staying at the Marriott for over 15 years whe...

Been staying at the Marriott for over 15 years when in town for business. Always been a good experience until the last 2 years when I've seen the level of service decline to unacceptable levels.

Usually I arrive too late to eat at the restaurant, but the bar has pretty good food. Still does. But the service is abysmal. The staff is extremely slow. There is zero attention to detail so you never get what you asked for. Takes multiple requests to finally get anything sorted out. Bartender walks away from you while you are still talking and ordering. Overall it is simply rude and incompetent.

Do a lot of work from my computer. Last trip I couldn't get on the wifi for hours because the staff refused to enter the required last name into their computer to allow me to purchase internet service. Finally I found someone at the front desk who would listen and got the problem straightened out. Of course now I have wasted a couple of hours making for a very short time to rest before working the next morning.

It is a shame to see what this once nice property has turned into. Hopefully management can turn it around, but for now I will no longer be staying here.

Avoid.