The program covers all of our basic needs, I have ...

The program covers all of our basic needs, I have used it for years and it offers features that other programs do not. I am pleased with the day to day functionality, but we consistently have issues with printing. Our labels look terrible and the customer service is poor when we try to fix this (often). I have had to just let go of having nice price labels on my merchandise. They don't seem to think this issue is important and therefore the issue has never been solved.