Some disappointment unfortunalely. One positive I ...

Some disappointment unfortunalely. One positive I can say is the view, but with one condition: it has to be mountain view room. But... the view is STUNNING.

Negatives. It is not very clean, houskeeping is not up to the standards. The hotel was build as a tower with a huge empty space in the middle. Because of that and inadequate ventilation all cooking smells from the restaurants on the first floor are getting to the rooms. Rooms and furniture are worn down and in desperate needs of repair or updating. The bathrooms are very ... I mean very tiny.

In summary this hotel is old, not maintained well, needs a lift, a little disappointing if you take into account the price for the room and is definetely not quite Double Tree/Hilton quality, but has a great potential if those issues are addressed. View is probably the best in Gatlinburg. Food in the restaurant is very good. Gym is fully equipped. Surroundings are beautiful. If you ask me if I would stay here again - yes, since it is still one of the best options in town.