Steven Magana

Review of La Jolla Kayak

My reason for (1) star is because I can t even say...

My reason for (1) star is because I can t even say how great this tour is or this place is because for the second time, our tour was cancelled last minute by La Jolla Kayak. We weren t informed until after we showed up to check in after we drove 2 hours once again just to be turned away. It was a complete waste of time for us and I won t make a reservation with La Jolla Kayak ever again. For this to happen to us once again the exact same way with no communication or heads up is frustrating. The employees telling us our tour was cancelled could care less. I m sure it has a lot to do with the fact that it happens so frequently that they are used to letting their customers down. La Jolla Kayak needs to work on their communication. I understand that they may not be able to control weather and other restrictions, but we literally find out it s cancelled at the time of our tour..