The radiator was so hot that when I went to open t...

The radiator was so hot that when I went to open the window it scolded my stomach and a week later I have a 3 inch scar and will be scarred for life. Why would a radiator be so hot it rips skin off on contact ? If a child had done that then god knows the effect

I immediately ran to reception who told me they had no first aid kit and just some bandages. They suggested I put "Body lotion" on it .

The rooms are disgusting I have stayed in 4 different rooms there so far as I have no choice but to stay there as its for business purposes .

Not only that but I have had staff on two separate occasions walk straight into my room without knocking to "check something" thus was despite me putting do not disturb sign on .

And me and my wife were left stood in reception wet through as the door keys didn't work so we were left stood there wet from the swimming pool and unable to get in our room . The place is a joke and no one cares . Terrible hotel terrible service . Shut it down.