Customer service employees contradict each other w...

Customer service employees contradict each other when you have to call several times for an IZA response (A call-back request is often very difficult at IZA).
Employees, apart from a few, refuse to listen to your story and are always right.
Digital mail is also a disaster at IZA. Digital mail is also not always sent here.
It is that the supplementary insurance with IZA is good, but you don't have to do it for the service.