Sam Johnson

Review of Peugeot Citroen Automobiles UK...

Fobbed off when making a complaint about a breakdo...

Fobbed off when making a complaint about a breakdown insurance issue. Do not buy Peugeot Breakdown insurance as they will leave you stranded on the side of the road for 6 hours plus and will tell you, you don't actually have insurance with them, even though you do. Even if you've paid hundreds of pounds to be covered over the years. The head office response from the complaint didn't even consider what happened and provided a generic response which was part of the problem. I feel totally ripped off and I am disgusted at the greed and incompetance from the company. I will be persusing a satisfactory response from senior managment before dropping this case. To provide clarity we were eventually towed away 6.5 hours later after speaking with Peugeot in Lyon.