Will Scruggs

Review of Opelika Ford Chrysler Dodge Je...

I had an appointment scheduled for 8am today to ha...

I had an appointment scheduled for 8am today to have the seal around my back window and driver door replaced. When I arrived at 8am, I was informed that the guy who does the work I needed was not coming until at least 10am. I was not made aware of this gap in time beforehand, and therefore had not made any arrangements for it. He arrived between 10:30-11am. I was told the job would be about $250. I informed them we had purchased an extended warranty when we bought the truck from them, but they said it did not cover anything dealing with gaskets, seals, or glass. The final cost was $350, not $250, to have the seals replaced. In all, I spent 5 hours at the dealership and paid what I consider to be too much for the job that was done. I strongly recommend finding somewhere else to get repairs done on your car.