Absolutely worst service from this company now. H...

Absolutely worst service from this company now. Have been a client for 24 years and cant wait to get out of this company. New nbn 50 is ok but cant notice any difference in the speed compared to before nbn. Forced to buy a new modem even though I purchased an nbn ready modem 2 years ago. Will not transfer my emails from my old acct to my new nbn acct with out a huge drama on the phone. Spent two hours on the phone this week trying to resolve problems and still nothing is fixed. Last time I moved house was equally as bad and I even signed my parents up for their service and the iinet staff had my 75 year old mum on the phone in tears. Don't touch these guys now. They have lost their way in the big company take overs and their staff is untrained and from who knows where.