Run away from this place as far as you can. The wo...

Run away from this place as far as you can. The worst service I experienced in Ottawa from the beginning until the end. Very dishonest person and selling bad things. I would give 0 star.

1 - I ll start from the beginning. I broke the screen of my Samsung S7 edge and went there to get it fixed.

2- They told me it was going to cost me more than 300$ to fix it because the screen from the edge is the most expensive one to fix. I thought it was a little bit expensive for a 4 year old phone which I bought for 900$ new.

3 - They were selling a S8 phone for 400$. I bought it and asked them if it was unlocked. They said all their phones are unlocked . I needed to go back to work and couldn t wait for the phone to charge to verify. Happened that it was not unlocked and had to go back there and wait for them to unlock it. This was the first fail. But it was not a big deal.

4 - took the phone home and 2 days later it started crashing and giving me this odd software error message, black screen and would not restart. I had to wait until the battery died to be able to restart the phone.

5 - I immediately went there after work and asked for a refund. Which to me was fair since the phone had software issues and it was only 2 days after I bought the phone.

6 - this guy refused and called me a lier. I showed pictures I took of the black screen and error message and he still refused to believe insisting I was lying. We kept going back and forth and I called the cops but they didn t believe it was necessary to go there. I called the court services but it was too much of a hussle for just a phone.

7 - the phone is still shutting down every second day giving this black screen with the error message.

8 - if it makes you happy to keep my money and sell me a garbage phone, go ahead...but I ll make sure people know about your questionable business practices.