Chris H

Review of Galles Motor Company

We will recommend this dealership but with a cavea...

We will recommend this dealership but with a caveat. There was no high pressure as with other dealerships but we found that they weren't very forthcoming with ALL the information needed to make an informed decision. As a result we have put out money that we were promised to be reimbursed as soon as we presented them with an invoice only to be told when we presented said invoice that we had to wait for a few days. We had even called prior to laying out the funds to be sure. Also found our car listed the day after we purchased it on their website for $1,000 less than what they sold it to us for, this information was not available the evening prior. There were also a couple of other small inconsistencies that we later learned not to be the case but ended up cost us more than what we had originally planned on spending. We live approx an hour out of town so to be told one price over the phone, agree to it and then drive all the way into town to find out that the price/payment was $50.00 higher each time got really old.
Therefore should you decide to do business with them, check everything and ask a lot of questions to be sure you're getting what you want.