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Bridget Sheppard

4 years ago

I was here yesterday on a wine tour with a van of ...

I was here yesterday on a wine tour with a van of 12, We felt very discouraged from even walking in the doors just bc of how large our party was. The hostess was very rude, no one had a name tag so I m not sure who she was. Our party split up and some of our group sat on the patio and ordered cheese and meat boards, some of our party went to do wine tasting, some of our party sat on the lawn with glasses of wine. At 4:45 the same hostess came around and said they were closing at 5:15, again not the friendliest person. I also went to up to one of wait staff who was folding napkins to ask about Easter Sunday. She was very nice and helpful, then the same hostess came up and said how many would be in your party for Easter, I said 15, she Rudely said we won t seat that many people you will just be turned away. I closed the menu I was looking at and said thank you, she continued to say you can call but we don t allow that.
This is a beautiful winery but I will not come back to a establishment where I m not wanted. My wine tour spent well over $500 in the 45 mins we were there, probably more if this hostess or whoever she was wouldn t have been so rude. I see there are other posts with people saying the same issues. I am a small business owner and I would never make a Customer feel this way.

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