I located a car on another website that was at Car...

I located a car on another website that was at Carr. I called, and Geraldine quickly answered a couple screening questions I had. When we arrived later, and another person pointed her out, she immediately greeted me by name, showed us the car, answered all our questions, and helped the purchase go pleasantly and smoothly. She answered questions readily during the test drive, so smoothly it wasn't at first obvious she was locating and reading the answers, as the car was another make from the Buick/GMC/Cadillac lines the dealership sells new. Kudos!