If I had an option to rate zero star a would ... m...

If I had an option to rate zero star a would ... my husband and I had purchased from this place before. Our sales guy was actually good a year ago. We recently went days ago, got a terrible sales person whom we didn't even get a card from, he was Philippine I think. Worst sales guy ever, and also don't even get me started at the big bald lazy manager they have. Wanted to trade my Buick Verano for an Encore, my lean holder was already GM Financial.. my APR was 15, which we had called prior to the visit to GM just to se if they would do the loan again they accepted due to still owing on the Verano .. this facility after running credit wanted to give us an 18% APR with another company !!! We explained everything and basically just treated us as if we were poor, manager just sat in the chair I have always seen him without coming with us since we were the only customers that night and I don't even want to star with the sales guy.

Yesterday we went to SOUTH BAY BUICK GM in NATIONAL CITY .. got a brand new 2018 encore with a 6.9 APR.. took them less than 20 min to get that ... The experience was so different, and it was until that moment where I saw how incompetent Buick in auto circle management was. I'm just glad someone with great ethic like the manager at South Bay Buick was able to actually care and do his job. For being lazy ass people ( and I'm referring to the guys in auto circle) they lost a sale.. guess they are rich and don't need the sale.